Returns Exchanges

Return of Faulty Items

Returns Policy

Fiddlesticks Toys prides itself on the quality of our products. We carefully check all products and packaging upon receiving the goods before selling them on to our customers. In the unlikely event that you received an item that is faulty or defective you must report it to us within 3 working days from date received and return to us with 14 working days and we will organise a replacement once we have received the item.

Please contact us via one of the below options if you have received a faulty item:-

Please state Your Name, Receipt Number, Product Name, Reason for Return and Request for either a Replacement, Exchange or Credit.

Email: shop@fiddlestickstoys.com.au

Phone: +618 9284 5966

Fax:+618 9284 5977